Using (visiting or buying products) this site implies acceptance of these terms and conditions. To use the site in the best condition, it is recommended to carefully read the terms and conditions. S.C. AMOTECH S.R.L. assumes the right to make changes to these provisions without further notice.
Introduction
This site is maintained and administered by S.C. AMOTECH S.R.L. based in Romania, Odorheiu Secuiesc, Str. Hunyadi Janos. All the products presented are handmade, some of them upcycled.
Copyright
The entire content of the website www.b-mastery.com – design, images, texts, symbols, WEB graphic elements – is the property of S.C. AMOTECH S.R.L. and its suppliers and is protected by copyright and intellectual property laws and industrial. The use without the consent of S.C. AMOTECH S.R.L. of any elements listed above is punishable according to the laws in force.
The address for infringement of intellectual property rights is contact@b-mastery.com.
Return conditions
We want you to be completely satisfied when you buy products from us. If you are not happy with the purchased products, you can return them and we will refund the value of the ordered products. Romanian legislation provides: “The consumer has the right to notify the merchant in writing that he is canceling the purchase, without penalties and without citing a reason within 14 days of receiving the product.” (OG 34/2014). Our customers can return the purchased products, in the original packaging, without signs of wearing, dirt, or physical damage within 14 days of receipt, without penalties and without citing any reason, announcing this return in advance, in writing at the address by email, mentioning the order number, your full name, your address, the reason, as well as the name of the product you wish to return. Return requests are not taken into account if they were not announced in advance in writing. You can choose to return the value of the products or purchase other products from our store. The return of the products will be done at the customer’s expense, using only the fast courier service. After receiving the parcel subject to return and verifying that the return conditions are met (absence of stains, odors, signs of wear, etc.), S.C. AMOTECH S.R.L. will refund the value of the order within 14 days at most from the date of receipt of the return. Do not send the parcel with cash on delivery, it will be refused without any further notification. Do not send the product if it has been worn or damaged. Do not ask for the counter value of the products by express courier of the cash-on-delivery type. If you request the money back, it will be returned only by bank transfer to the client’s account. Any return that does not comply with the above conditions will be refused.
Presentation conditions
The shade of the colors of the products in the images presented may differ slightly, in intensity, due to the photography in studio conditions.
Access to the site
S.C. AMOTECH S.R.L. offers any user limited access, equally, without discrimination and only in personal interest on this site. It does not give him the right to download or modify the site in whole or in part. We reserve the right to select our clients in the event that orders are not picked up repeatedly, the client has an aggressive, uncivilized behavior or makes false, defamatory or unjustified accusations against S.C. AMOTECH S.R.L.
Additional fees
The final price paid by the customer consists of: the price of the product to which the shipping costs are added.
In Romania, the delivery price is 5 Euro and 20 Euro for other countries in Europe.
S.C. AMOTECH S.R.L. does not charge any other additional fee to the customer when purchasing the product. For any additional fee, please contact us immediately in writing to resolve the situation.
Disputes and conflicts
All orders are delivered in well-packaged parcels and are delivered exclusively by courier companies that take full responsibility for delivery. Any parcel that has been lost or disappeared from the mailbox is NOT the responsibility of S.C. AMOTECH S.R.L. If the package was picked up by another person who lives at the same delivery address, who has access to the same mailbox or answers to the same phone number registered in the order, the package is considered delivered. The receiving customer must make sure that no one has access to the mailbox and that they do not leave the package unattended. Any conflict arising between S.C. AMOTECH S.R.L. and clients are trying to be resolved amicably through agreement between the two parties. If this is not possible, the Romanian legal provisions in this field will be applied, and the resolution of conflicts is the competence of the Romanian courts.
Warranty
All products sold by www.b-mastery.com are of superior quality. We carefully check all products before delivering them to you. S.C. AMOTECH S.R.L. replaces any product with manufacturing defects within 14 days. For product care, we recommend that you follow the instructions for use on the label. We are not responsible for defects caused by wrong maintenance, or by intentional or accidental force.
Gifts, vouchers and promotions
S.C. AMOTECH S.R.L. can offer gifts, discounts or vouchers when signing up for the newsletter, when buying products or as part of promotional campaigns.
At this moment, our online store offers as a gift free shipping for purchases over 200 Euro in Romania and 300 Euro in Europe. Very important: as specified above in the ADDITIONAL FEES section, the shipping costs are paid exclusively by the customer both on delivery and on return, and free shipping is offered as a gift by our company and can only be kept in the event where the products are bought. Renunciation of the purchase brings with it the renunciation of any gifts offered, including in this case the free shipping costs offered upon delivery of the products.
Careful! Two or more vouchers cannot be used for the same order or promotional campaign. If you choose to buy one or more products within a promotion, they can no longer benefit from other promotions or vouchers. The price is reduced only once. Any insistence and misunderstanding of this rule can lead to the cancellation of the order.
Non-seriousness in placing orders / repeated refusal of parcels
Any product purchased through our website can be returned according to the legal term and conditions described above. We want absolutely all our customers to be extremely satisfied with our products and services so that they come back with pleasure and confidence every time. Orders can also be canceled before they are delivered, without any problems or penalties or fees of any kind. The delivery is usually made on the same day, so the deadline for canceling the order is very short. That’s why we ask you to launch the orders only if you are sure that you need the products. If there is an emergency and you can no longer pick up the order, please notify us immediately by e-mail.
Please be serious in placing and picking up orders placed on our website!
In the event that the customer is in bad faith and proves unserious in placing orders on our website, refusing to pick them up at the time of delivery by the courier company, due to the damage caused by the high round-trip transport and packaging costs , we reserve the right not to deliver orders to him/her in the future with cash on delivery. Thus, only orders paid in advance by credit card or by bank transfer will be delivered. Any cash on delivery order from people who have a negative history of picking up orders from our website will be cancelled. We thus reserve the right to limit as much as possible the additional expenses that can generate losses.
Thank you for your understanding and seriousness!